Please review our Privacy Notice which also governs your visit to mendels.com. It will tell you what we do with the limited information we collect.
COMMUNICATION FROM MENDELS
When you visit mendels.com or send e-mails, you are communicating with us electronically. In order to place an order through our website, you must provide a valid email address and you agree that we may contact you by email. Orders placed using inactive email addresses will be cancelled.
Mendels.com attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your remedy is to return it in unused condition.
Shipping costs will be charged at the time of the transaction. If we miscalculate the postage we will reimburse you. Email us at firstname.lastname@example.org to work out the refund. Any other fees incurred are your responsibility. International shipments are often subject to import or custom fees based on the value of the shipment which are collected at the time of delivery. We are unable to calculate these in advance. You can contact your local delivery agency to find out more before placing your order.
We want you to be happy with your purchase.
To insure full credit for your returns, please check your order immediately upon receipt. We are unable to rectify any problems that are brought to our attention more than 30 days after the date of shipment.
If we made an error
Please contact us by email or phone and we will do our best to rectify the situation. If we made an error we will pay for all shipping costs associated with the return/reshipment
If you made an error or have changed your mind
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time.